Co-founder, President & CEO
Rob’s passion for the travel industry has evolved from his diverse and in-depth experience with travel and marketing service businesses, including leisure and corporate travel, tour operations, hotels, fulfillment operations and technology services, across various forms of distribution. Previous to the co-founding of SureWare, Rob worked at Carlson Companies for over 16 years, where he served as CFO for several of their international businesses, including the $4.5 billion Americas travel business of Carlson Wagonlit. Rob also served as Executive Vice President & CFO at Grand Circle Corporation, a leading $400 million direct marketer of overseas travel and cruises.
In all of these career challenges, Rob has played a key role in strategy, financing, acquisitions and most importantly - technology deployment.
It has been those experiences in acquiring businesses and applying technology that led to the founding of SureWare. Time and time again, he has seen companies “re-inventing the wheel” in solving the same industry problems that face travel businesses. The defining principle of SureWare has emerged from this experience and the belief that the applying of shared technology resources and investment to common industry processes provides a clear path to reduce operating costs and mitigate technology investment risk.
Co-founder, Chief Operating Officer
Roger has over 20 years of experience designing, developing, and deploying global mission-critical information systems for the major service providers in the financial services industry. Roger’s range of experience and success extends from front-office securities research and pricing networks, such as Thomson FirstCall, Portia, and Autex, to post-trade settlement and clearing processors, including industry standards such as Omgeo’s OASYS, OASYS Global, MarketMatch, and Central Trade Manager. Roger most recently was co-founder and partner of Radius Partners, a leading provider of trade processing solutions and services for the top buy and sell-side financial institutions and service providers in the global securities industry.
In the financial services industry, Roger introduced technologies that initiated standards directed towards processing securities trades from origination to settlement without manual intervention. This launched a significant business process transformation, and is estimated to have reduced industry costs in financial services by over $8 billion per annum in the US alone.
Roger’s passion for solving complex challenges in high-volume, transaction intensive environments, extends well into the challenges facing the travel industry. He has had first-hand experience and success at introducing technologies that have standardized and transformed common operating processes. All which have focused on driving cost reduction and minimizing the impact of processing errors to bottom-line profitability.